*It is very important that you have your automatic blood pressure cuff and digital scale available for your appointment! If you do not have either of these, you may purchase them at Walmart, Amazon, Target, and other major retailers. Please note that we CAN NOT complete your appointment without these items.

Why are we collecting a deposit? Once you make an appointment that date and time is blocked for you alone. Another person cannot book an appointment for the same date and time that you have reserved. Once you have made a reservation, we must schedule staff members to be available to see you at that time. If at the last moment you fail to show up for your appointment, no other person has time to fill your date and time reservation, yet we still incur staffing costs. This is not fair to other patients that would have wanted to be seen during the appointment date and time that you reserved. It also creates an unfair financial burden to our company. 

What happens to my deposit? If you show up for your scheduled appointment, your deposit will be applied towards your visit’s expense. 

Under what circumstances would I lose my deposit? If you fail to show up to your scheduled appointment date and time, you will lose your deposit. If you fail to have ALL of the necessary equipment (Photo ID, Digital Blood Pressure Cuff, and scale), then you forfeit your deposit. Please note that we monitor prescription controlled substances and that we CAN NOT prescribe appetite suppressants if you are actively taking any medications for ADD/ADHD. 

Under what circumstances can I get my deposit refunded to me? If you cancel or reschedule your appointment date and time more than 72 hours prior to your reserved date and time appointment, your deposit will be refunded to you or applied towards your new scheduled appointment date and time. If, however, you reschedule or cancel your appointment three times in a row, you will lose your deposit regardless of how far out you canceled or rescheduled the appointment.